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ProPublica is a nonprofit newsroom based in New York. Sign up for ProPublica’s Big Story newsletter to receive stories like this one in your inbox as soon as they are published. Sasan Goodarzi, the CEO of Intuit, says the company’s efforts to make its free tax-filing software harder to find on Google were part of […]

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ProPublica is a nonprofit newsroom based in New York. Sign up for ProPublica’s Big Story newsletter to receive stories like this one in your inbox as soon as they are published. Despite signing a deal with the IRS that pledged they would help tens of millions of Americans file taxes for free, tax software giants […]

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Have You Worked for Intuit or in a TurboTax Customer Support Role? Have You Worked for Another Tax Prep Company?

April 29, 2019           |                                       

Over the past several weeks, we’ve reported on the ways Intuit’s TurboTax makes the truly Free File product really hard to find. We’re interested in understanding how the Free File issue is seen and handled inside the company. Do you work at Intuit or did you work there in recent years? We’re interested in many […]

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Si le pagó a TurboTax, pero ganó menos de $34,000, podría obtener un reembolso de la siguiente manera.

April 26, 2019           |                                       

Recientemente explicamos cómo TurboTax usa diseños engañosos y publicidad engañosa para que la gente pague por preparar la declaración de impuestos aun cuando reúnan los requisitos para prepararla gratis. Pero, es posible que le devuelvan su dinero. En respuesta a nuestra historia, unos 10 lectores dijeron que llamaron a TurboTax para quejarse. Y, dijeron que […]

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